Drostdy Hotel is committed to protecting and respecting the privacy of all guests and potential guests with whom we interact, and from whom we may collect personal information.

This privacy and cookies policy outlines the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Drostdy Hotel will endeavor to comply strictly with the provisions of both the Protection of Personal Information Act (POPIA) as well as the Promotion of Access to Information Act (PAIA). By making any purchase and/or booking, you agree that you have read the terms and conditions set out in both the POPIA and PAIA manuals which are accessible upon request.

Information We May Collect From You

We may collect and process the following information about you in the course of visiting our site, making a booking or enquiry, or staying at our hotel:

• Your name;
• Your identity or passport number;
• Your contact details, including your physical and/or email address;
• Non-personal browsing habits and click patterns;
• Relevant IP address.

We will own and retain all rights to non-personal statistical information collected and compiled by us.

IP Addresses and Cookies

We may collect information about your computer, including your IP address, operating system, and browser type for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.

Cookies help us improve our site and deliver a better and more personalized service by enabling us to:

• Estimate our audience size and usage pattern;
• Store information about your preferences, and customize our site according to your individual interests;
• Speed up your searches;
• Recognize you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, this may prevent you from taking full advantage of our site.

Where We Store Your Personal Data

The data that we collect from you may be transferred to, stored at, or processed at a destination outside of South Africa by staff who work for us or one of our suppliers. By submitting your personal data, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Uses Made of the Information

We use the information we hold about you to:

• Present site content effectively to you;
• Provide information, products, and services that you request, or (with your consent) which we think may interest you;
• Carry out our contracts with you;
• Allow you to use our interactive services if you want to;
• Tell you about our charges.

If you are an existing customer, we will only contact you electronically about items needing your consent.

If you don’t want to be contacted for marketing purposes, please tick the relevant box that you will find on screen.

Please note that we do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users.

Disclosure of Your Information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in the Companies Act 71 of 2008.

Your Rights

You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@drostdy.co.za.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

Access to Your Information

You have the right to see information we hold about you.

Changes to Our Privacy Policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, may be notified to you by email.

Contact

Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to info@drostdy.co.za.